Return & Refund Policy

Because all Cloud State items are made to order, we handle returns a little differently than traditional retail.

Please read carefully before purchasing.

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Made-to-Order Items

Each Cloud State product is printed and fulfilled specifically for your order. For this reason, we do not accept returns or exchanges for reasons such as:

• Incorrect size selection

• Change of mind

• Preference for a different color or style

We recommend reviewing size charts carefully before placing your order.

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Damaged or Incorrect Items

If your item arrives damaged, misprinted, or incorrect, we’ll make it right.

Please contact us within 7 days of delivery with:

• Your order number

• A brief description of the issue

• Clear photos of the item and packaging

Once reviewed, we’ll arrange a replacement or refund at no cost to you.

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Lost or Delayed Orders

If your order appears lost or significantly delayed, please reach out, and we’ll investigate with our fulfillment partner.

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Refund Processing

Approved refunds are issued back to the original payment method. Processing times may vary depending on your bank or payment provider.

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Contact

For any return or order issues, email us at:
CloudStateApparel.co@gmail.com

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Final Note

Cloud State is built around intentional, small-batch production. This allows us to reduce waste and maintain quality, but it also means we appreciate your understanding with made-to-order policies.